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Message 11 of 17

Re: Using Digital voice with an alternative router

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Digital Voice does not use Wi-Fi.  It uses a different type of wireless signal called DECT.  This remains on even when the Wi-Fi is turned off.

Edit: Typing at the same time as Imjolly.

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Message 12 of 17

Re: Using Digital voice with an alternative router

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The SH2 must be the first thing connected to the ONT (for Full Fibre) or the wall phone socket (for FTTC/VDSL).

If your "digital phone" is a traditional cordless unit then the base station needs to connect to the green phone socket of the back of the SH2.

If it is a non-cordless, ordinary phone it also needs to plug into the socket on the SH2.

If a BT digital unit it will need registering to the SH2 as base station.  This is in the management pages of the SH2, as is the place to turn off the Wi-Fi.

If Digital Voice has just gone live, be aware that the SH2 will need a reboot before it picks up the correct settings.

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Message 13 of 17

Re: Using Digital voice with an alternative router

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many thanks for the quick reply, { is anyway to know the SIP UN/PWD so we can use Polycom SIP phone ? or may not be possible for home users ( thanks again )
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Message 14 of 17

Re: Using Digital voice with an alternative router

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Digital Voice is a proprietary version of VoIP, although still SIP based.  I doubt that phone will work but others on here know more about this area than me, so someone might know a way.

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Message 15 of 17

Re: Using Digital voice with an alternative router

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Apologies, for asking {Great , my digital phones are all Digital HD and to get them working all i did was press the WPS enabled to get them working when they came inertially about 4 yrs ago, and have been working OK -so hope is reboot with new Linksys AND BT hub wifi disabled should be OK
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Message 16 of 17

Re: Using Digital voice with an alternative router

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Many Thanks again,
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Message 17 of 17

Re: Using Digital voice with an alternative router

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As far as I know, only BT's own digital phones can be registered direct to the SH2.  As I said, it's a proprietary system.

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