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Message 1 of 3

Vulnarability list

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We have had our Landline off (no dialling tone) for the past week, this is a regular thing, we are both in our 80's with  medical needs, we have no mobile reception, and no public transport. Is there a list we can be put on for breakdowns?       Also where can I find list of times and dates we have been without service? Thanks Peter.

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Message 2 of 3

Re: Vulnarability list

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https://www.bt.com/help/landline/getting-set-up/help-people-with-impairments-or-with-particular-need...

Not aware of any logs of outages unless you've reported faults each time, in which case you should be able to see faults here.

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Message 3 of 3

Re: Vulnarability list

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Hi, in the interim before you get added to any list can I suggest you get back on to BT (assuming they are your provider) and ask if they would raise your case as an emergency welfare. 

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