Vulnarability list

[74-74]

We have had our Landline off (no dialling tone) for the past week, this is a regular thing, we are both in our 80's with  medical needs, we have no mobile reception, and no public transport. Is there a list we can be put on for breakdowns?       Also where can I find list of times and dates we have been without service? Thanks Peter.

[rbz5416 · Accepted solution]

https://www.bt.com/help/landline/getting-set-up/help-people-with-impairments-or-with-particular-need...

Not aware of any logs of outages unless you've reported faults each time, in which case you should be able to see faults here.

[Devon_Dave]

Hi, in the interim before you get added to any list can I suggest you get back on to BT (assuming they are your provider) and ask if they would raise your case as an emergency welfare.