No one but you mentioned wayleaves , and until now pole removal, you post was initially just the dropwire .
As stated numerous times now , dropwires have nothing to do with ‘BT’ , unless it is delivering a BT customers service, and even then any maintenance etc is done by Openreach ( basically drop-wires are Openreach property, although these days other operators have their dropwires on Openreach poles , but presumably this is an Openreach wire ) .
As the wire is not delivering your service , and you are not a BT customer, you need to contact Openreach , whatever your problem is , it isn’t BT’s problem, you have been told where you need to enquire.
