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grahamm1
Aspiring Expert

on ‎10-10-2022 13h21

943 Views
Message 1 of 4

When to install Smarthub2?

I’m being changed to Full Fibre in a couple of days and my new Smarthub2 has just arrived.

The little video that BT sends you says to install the new hub "as soon as it arrives".

Is that correct? Even if Fibre is not installed yet?

I’m planning on asking the installer to install my Fibre connection in a different place to my current line/hub so if I install the Smarthub2 now, I’ll have to move it during the Fibre install.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎10-10-2022 14h24

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Message 2 of 4

Re: When to install Smarthub2?

no point installing SH2 on your FTTC connection as you would then need to change setting to FTTP and restart hub when FTTP installed



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grahamm1
Aspiring Expert

on ‎10-10-2022 14h40

913 Views
Message 3 of 4

Re: When to install Smarthub2?

Thanks for confirming. Thought it was a bit daft telling me to "install it as soon as it arrives".

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licquorice
Distinguished Sage
Distinguished Sage

on ‎10-10-2022 14h51

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Message 4 of 4

Re: When to install Smarthub2?

The hub2 will work just fine on FTTC with the setting configured as FTTP mode on.

With FTTC it accepts the input on the DSL socket, with FTTP on LAN port4. Its up to you if you wish to use it now or leave it until FTTP is enabled.

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