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zoeentwistle
Beginner

on ‎12-07-2022 14h10

887 Views
Message 1 of 3

Where is the customer service number?

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My home phone is not working and I can't see a number to call from my mobile to get this resolved

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imjolly
Distinguished Sage
Distinguished Sage

on ‎12-07-2022 14h12

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Message 2 of 3

Re: Where is the customer service number?

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CS 150 or 0800800150 from mobile



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-Richie-
Guru

on ‎12-07-2022 14h57

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Message 3 of 3

Re: Where is the customer service number?

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You can also use the automated SMS option to save calling up :

Text PHONE to 61998 (charges may apply at your standard rate).

  • We’ll run tests on your connection to find out what’s going on.
  • If you need an engineer, we’ll text you in 15 minutes to book a slot.
  • If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 minutes to help solve your issue.

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

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