My analogue phone, plugged into the hub, works fine for outgoing calls, but there's no ringtone any more when callers phone me (they can leave messages which I can access with 1571) Ringtone switch on my phone is at max. So far BT haven't been able to correct this by changing settings their end. I'd appreciate any help - thanks!
Solved! Go to Solution.
This is a known issue which is easily resolved.
Some phones need an additional "bell" wire to ring, i.e. three wires.
The missing third wire can be emulated by plugging a microfilter into the socket of the hub, and then plugging the phone into the "phone" socket on the microfilter.
The microfilter has an internal capacitor which extends a third wire from the existing two wire connection.
Thank you so much for your clear advice, Keith! As it happens, BT today managed to change something in the settings their end and I'm now getting a ringtone. However, I'll get a microfilter if I have any future problems. Thanks again!