Until a couple of weeks ago I had a BT analogue phone system that worked, I have been 'forced' to change to digital system upon a new contract . In the 'analogue mode each phone acted as an exertion to the others. In the 'digital' mode I have three landline phones fitted [one directly to the hub, the other two with digital voice adaptor and micro filters. BUT no phone acts as a extension to the others Each phone has a dial tone and will ring out. Has the 'extension' been lost and in fact all I have now is three phones that take and make calls BUT no longer act as an integrated system?
try reading the FAQ about digital voice
https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485