new home phone service

[kervoas]

I didn't mean any offence, grateful for the information but it's difficult to follow sometimes.

[imjolly]

as there was no mention of full fibre on the adslchecker results you posted it would appear FTTP is not near you probably not helping that you are only remote 3 homes.

DV will work perfectly well over your existing connection and there should be no reason to replace existing phones.  you will need a bt SH2 which BT will send nearer DV changeover

[iniltous]

As already stated, changing to DV doesn’t need a change to FTTP , and until you get a specific date for the changeover ( where you simply move your phone cord from the wall socket to the router socket ) any  ‘general’ date  is nothing more than advisory, and given the minuscule differences , it’s not as if you need to make any complicated preparations for this change whenever it takes place .

As a rule BT and Openreach look to take the mandatory change to DV as an opportunity to also incorporate a change to FTTP , that’s where FTTP is available, if your address doesn’t have access to FTTP and you have received a poorly worded communication implying you will get FTTP , then that’s unfortunate, but the same as DV changeover , unless an actual date is specifically is mentioned, then it’s an ‘ambition’ , and with FTTP if it were available, you would be asked to contact Openreach to arrange an appointment, ( they don’t just turn up ) which won’t be the case with you for sometime if FTTP isn’t available .

Any communication you get is simply advisory until a specific date is given for DV or an invitation for you to call and arrange an appointment for FTTP is given ….hardly worth stressing about until you get specific dates etc.

[WSH]

@kervoas   That’s alright.  No offense taken.

While I think of it, the change to DV will have to go through sometime between now and the end of January, as that is the scheduled date for the national turn off of the old phone system, (the PSTN, Public Switched Telephone Network).

As has been said a number of times now, that could be while you are still on a copper connection.  The actual date for everybody to be on full fibre is still many years away.

Either way, they will send you a Smart Hub 2 (SH2), if you don’t already have one, and the phone just plugs into a phone socket on the back of that instead of the old wall socket.  (And that’s true even if your router still connects to that old wall socket).

Apart from that, to all practical intents and purposes, the phone works exactly the same way as before.  The only exception is that the phone will no longer work in a power cut, as the router won’t work, of course.

[kervoas]

So why is my non DV phone connected to the landline socket still working in March? Did they forget to turn me off?

[WSH]

If it still works then you have not been switched to DV yet.

Assuming you already have an SH2, if it does suddenly stop working try plugging the phone into the SH2 and restarting it.

(Oh, and just to be clear, that January I mentioned is next January).

[iniltous]

Because you never were given a specific date , if you had then you may well have a point , but irrespective you haven’t really been inconvenienced in anyway , your phone continues to work as it did before , as far as why if told to expect migration to DV sometime in January but it hasn’t happened, you can only speculate as to the reason , perhaps January was never the correct month , so the communication was inaccurate , maybe the communication at the time was accurate but something has occurred within BT schedule to delay this , who knows but it doesn’t really matter …it’s not like waiting in for a tradesperson who doesn’t turn up , you haven’t had to change anything to accommodate this  , so it’s difficult to see any reason for a grievance

[kervoas]

OK everyone, thanks for your patience 

I'll just have to accept that the BT letter which raised my hopes of  full fibre in the near future was misleading.

I'm still grumpy that although BT have told me that I have an old and outdated landline I'm stuck with it for who knows how long even though it provides slow and unreliable broadband.

[licquorice]

The only thing old and outdated is the PSTN (the analogue phone system), not the copper line.

[chrisjp]

"The only thing old and outdated is the PSTN (the analogue phone system), not the copper line."

Absolutely true, but BT persists in sending out messages that the "old and outdated copper lines are being retired". It's this that continues to confuse its non-telecom expert customers, making them think that conversion to an all fibre service will always accompany a migration to DV.