ring time and de activate voice mail

[arthur1954]

why can't tech people sort the glitches out for at least 6 months in a designated area before activating the sytem to all...so ruddy complicated I just WANT answer the phone be 4 it goes into voicemail mode,but I cannot be as fast as Flash be for it goes to voicemail. i've tried all  of ''you tube'' and BT techs. i have also asked can i get a phone that can actually works ie. just answer a phone with no time limit to answer a call before voicemail takes over. Can't BT Guru's fix this, without extra cost to the customers.

[Les-Gibson]

Are you talking about a landline phone or mobile?

If landline, is it Digital Voice (over the internet) or a copper line?

What have you tried so far?

[arthur1954]

new Digital Voice..*#67*11 press green dial button. note +44 no. the ring then dial *61*+44 no. then *11*..then enter no. of secs then press green dial...did'nt work...and i've just found out BT should have given me a User Guide book...all I want is to have the ring time to mins not secs beforer voice mail kicks in, all of my friends etc are fed up leaving messages..

[arthur1954]

and i don't have a pc or laptop

[Les-Gibson]

I'm not sure you've got the syntax correct, it looks like you're missing a #

User-guides can be found at

101571_BT_Voicemail_UserGuide_v4.pdf and 101571_BT_CallFeature_UserGuide_v3.pdf 

[jac_95]

@arthur1954 

I believe you can only set the 1571 answer phone to a maximum number of 10 rings (30 seconds).

You may be able to remove 1571 following - https://www.bt.com/help/landline/how-do-i-cancel-bt-answer-1571-