Auto EE wireless connection?

[Quidnunc]

I'm logging in via a web page because that is what comes up when trying to connect my Android phone to the wireless connection. If I try to connect to the BT hub as before I get an eternal "connecting..." blue circle. I have to select the EE option, then EE on the page that comes up, then my username and password.

[licquorice]

The EE option is public WiFi, not your home WiFi.

[Hassan_863]

That’s strange because switching from BT to EE without a new hub shouldn’t change your home WiFi login at all.

Are you sure you’re connecting to your own home WiFi network (the one with the name on the back of your hub) and not the public “EE WiFi” hotspot?

Try forgetting the network on your device and reconnecting fresh using the password on the hub label. It should connect automatically like before.

Let me know what happens.

[gg30340]

Are you sure you are trying to connect to your own BT hub and not a neighbours?

If you look on the label on the BT Hub it will show you the SSiD Name and the wireless password, NOT the admin password, that you need to connect.

Go to the phone's settings and select "Connections" then Wi-Fi. Click on it then look for the SSiD Name that the label showed on your BT hub. Click on that then enter the Wireless password, NOT the admin password, and it should  then connect. Make sure that the Auto Connect is selected.

[Quidnunc]

Not a neighbour, my nearest neighbour is at least quarter of a mile away!

I already tried what you're suggesting. It seems that with the switch to EE, everything stopped working the way it did before. If I try to connect the way you suggest, it times out.

[licquorice]

I really don't understand this. The source of your WiFi signal has not changed so I can't see how changing providers can have any affect.

You don't even need to be connected to any broadband supplier in order to be able to connect to your WiFi. WiFi is a purely local signal.

The only thing I can suggest is to try a factory reset of the hub. Press the recessed button at the rear with a pin for about 20 seconds until the lights flash.

[gg30340]

I have no idea why it won't connect unless there is either something wrong with the device you are trying to connect or there may be user error at some point during the set up.

Have you tried restating your Android phone?

How many wireless devices do you have and if more than your Android are they able to connect?

[Quidnunc]

Just the Android, the desktop has a wired connection. Phone works fine on the work wireless and the Tesco store wireless, which are the only others I have access too (I live in the back end of nowhere).

[gg30340]

Have you done as suggested in my previous post?