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AFG
Beginner

on ‎04-07-2023 8h36

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Message 1 of 4

BT DV

When BT sends me a new router for DV, what happens if I have Plusnet broadband? Can I change to BT DV? What do I do with the old router?  Does it affect my plusnet service?

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licquorice
Distinguished Sage
Distinguished Sage

on ‎04-07-2023 8h38

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Message 2 of 4

Re: BT DV

Why would BT send you anything if you are a Plusnet customer?

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AFG
Beginner

on ‎04-07-2023 8h52

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Message 3 of 4

Re: BT DV

I don't know, but they have written to me as though it will happen by 31 August. Whether I like it or not. 

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licquorice
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Distinguished Sage

on ‎04-07-2023 8h57

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Message 4 of 4

Re: BT DV

No idea why BT have written to you if you are a Plusnet customer.

I don't know what Plusnet's plans are for the analogue switch off.

Try posting on the Plusnet forum for information.

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