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Message 1 of 6

BT TV Box taking all my internet

When i use Netflix on my BT TV Box it's taking all my bandwidth making it impossible to use other devices. I have 150MB download speeds.

 

Any ideas?

Thanks

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5 REPLIES 5
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Message 2 of 6

Re: BT TV Box taking all my internet

The minimum download speed required for streaming are shown here:

Broadband speed requirements - YouView Support

Minimum is 3Mbp/s and 5 Mbp/s for HD.  I think for a Multicast channel 10 Mbp/s is suggested.

There must be something else wrong if you have 150 MBp/s. I have 70 Mbp/s and can deal with at least four HD channels (two live and two recording).

Richard

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Message 3 of 6

Re: BT TV Box taking all my internet

I have a Pro Box and Netflix is 4K only takes up around 30mpbs so something else much be eating your bandwidth. 

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Anonymous
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Message 4 of 6

Re: BT TV Box taking all my internet

A Netflix 4K HDR stream maxes out at 15.25Mbps on any device.

Last year Sky Q boxes were known to flood a home network with packets due to a fault that needed to be fixed, but it only affected those who also had Sky broadband and used the Q mesh. 

Might be something more like that type of issue perhaps?

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Message 5 of 6

Re: BT TV Box taking all my internet

@JoshuaG124 

How is the box connected to the router?

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Message 6 of 6

Re: BT TV Box taking all my internet

@JoshuaG124  Have you checked what devices are using your broadband?  

http://bthomehub.home/home.htm

Maybe there's something untoward using it? 

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