BT Wholehome wifi discs setting to 2.4 MHz

[cdollimo]

I have a device that I'm trying to connect to the network that can only connect on 2.4 MHz, it appears the auto negotiation fails. Can I set a disc to 2.4 MHz or failing that set a device to 2.4MHz.

[cdollimo · Accepted solution]

Have done some more research I've found the answer....

Login into the wholesome using a web browser at http://btwhole.home and your admin password.

Then on the setup tab scroll to the bottom and toggle the field at the end of this message:

2.4GHz Device Setup Mode

If you're having trouble pairing a smart 2.4GHz device to your Whole Home Wi-Fi network due to a conflict with 5GHz, you can temporarily enable 2.4GHz-only mode. Turning on 2.4GHz Device Setup Mode will disable 5GHz on all discs for 30 minutes or until you turn it off.
2.4GHz Device Setup Mode:

[PaddyB]

Hi @cdollimo,

Thank you for posting back to update the thread.

Thanks,

Paddy