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Message 1 of 5

Cable connection between smart home hub and broadband port on master socket 5c mk4

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I have a cable with rj11 connectors at both ends. Is this suitable?

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Message 2 of 5

Re: Cable connection between smart home hub and broadband port on master socket 5c mk4

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@Donnymk1 

Welcome to this user forum for BT Retail phone and broadband customers.

Yes, that is what you need, it normally comes with the Smart Hub 2.

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Message 3 of 5

Re: Cable connection between smart home hub and broadband port on master socket 5c mk4

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Thanks Keith

The reason I question it is the socket looks bigger than a RJ11. I thought it may have been a RJ25.

Many thanks

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Message 4 of 5

Re: Cable connection between smart home hub and broadband port on master socket 5c mk4

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That’s RJ45 and a lot of the RJ45 sockets today will also take an RJ11.  (Although it might seem a bit loose, it will still work).

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Message 5 of 5

Re: Cable connection between smart home hub and broadband port on master socket 5c mk4

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Thanks WSH for your helpful reply

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