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Message 1 of 3

Cannot Connect New iPAD Mini 6 to WiFi Via BT Home Hub 4

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I have a problem connecting to Wifi using a BT Home Hub 4 from a new iPad Mini 6.  I know it is an old hub but it has been reliable for several years and my other devices connect to it just fine.  The iPad is displaying an "incorrect password" message, but the password is correct.  I have tried switching off the iPad and the hub and starting again.  I am able to use wifi via the BT Wifi app, but the iPad displays that it is an "unsecured network".  Does anyone know if there is a problem with iPads and old BT hubs?  BTW, I'm not very technical.

Many thanks!

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Message 2 of 3

Re: Cannot Connect New iPAD Mini 6 to WiFi Via BT Home Hub 4

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Make sure that you are using the wireless passkey and not the Admin Password that is on the Homehub 4 label.

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Message 3 of 3

Re: Cannot Connect New iPAD Mini 6 to WiFi Via BT Home Hub 4

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You got it in one. I was using the wrong password.

Thank you so much.

 

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