Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

[Apache1]

Hello,

I have a BT smart hub 3 router but cannot get my iPad 10th generation to connect to the BT smart hub 3 router enter the passcode to connect but the iPad does not connect. 
Also find that the iPad cannot list BT smart hub 3 in wireless connections, have to reset network settings then it it list the router in WiFi but when enter passcode iPad does not connect.

Any help would be greatly appreciated 

Thanks

[Kimberlin]

@Apache1 

Isn’t the Smart Hub 3 primarily a business router?

Not that it should make a difference, but I assume you’re running the latest edition of iOS on you iPad?

[licquorice]

There is a post on another thread that seems to indicate that a software update to the business Hub3 has defaulted the WiFi to WPA3. Either change the hub back to WPA2 or the iPad to WPA3 if it has the capability