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Message 1 of 6

Cannot save Smart Hub 2 admin password in Firefox or Edge

I have no problem accessing the hub manager and entering the admin password but I have to type it every time because neither browser offers to save it. Never had this problem with the old hub.

Any suggestions please?

 

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Message 2 of 6

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

Firefox saves it ok for me. It is a browser/device problem, not a BT problem.

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Message 3 of 6

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

yeah work ok for me 

 

 

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Message 4 of 6

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

have you pressed neve by ccident n the one time it asked tto save or hanged the offer to save password setting 

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Message 5 of 6

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

You can save the password manually. Go to the Firefox settings by clicking on the 3 lines at the top right hand side and click on "passwords" and click on the + beside the search box. This will open a section where you can enter the relevant details then click "save".

It is the same in Edge.

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Message 6 of 6

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

Thanks but with both browsers the password is already saved.

My problem is that you don't need a password to open the Hub Manager only when you want admin permission (for Advanced settings etc). At that point you are asked to enter a password as usual but there is no password manager popup so I need to type it every time.

Could this be linked to the https issue below. The BT help seems to say just ignore it which I do. Obviously never happened with the old hubs.

misar_0-1784363201155.png

 

 

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