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Message 11 of 15

Re: Complete Wi-Fi acting as Two Networks

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Seamless mesh has nothing to do with signal strength, it just means you can move around with a mobile device and it will switch between WiFi signals without a slight interruption.

Black, complete WiFi discs will accomplish that.

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Message 12 of 15

Re: Complete Wi-Fi acting as Two Networks

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If you have the white disks then the only way you can achieve one seamless mesh with one SSID is to disable the Wi-Fi on the hub 

Anonymous
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Message 13 of 15

Re: Complete Wi-Fi acting as Two Networks

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https://www.bt.com/broadband/complete-wifi

So you should have been supplied with at least one black disc as part of your package.

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Message 14 of 15

Re: Complete Wi-Fi acting as Two Networks

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THANK YOU for all your help guys - now sorted.

I've rang BT and they are going to send me a black disk so I can have Complete Wi-fi (which I'm paying for).

My confusion was not understanding the difference between Whole Home and Complete Wi-Fi. Now I do.

Thanks again

Emyr

 

 

Anonymous
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Message 15 of 15

Re: Complete Wi-Fi acting as Two Networks

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If you need them, I think you can request up to three.