Complete Wi-Fi acting as Two Networks

[licquorice]

Seamless mesh has nothing to do with signal strength, it just means you can move around with a mobile device and it will switch between WiFi signals without a slight interruption.

Black, complete WiFi discs will accomplish that.

[Les-Gibson]

If you have the white disks then the only way you can achieve one seamless mesh with one SSID is to disable the Wi-Fi on the hub 

[rbz5416]

https://www.bt.com/broadband/complete-wifi

So you should have been supplied with at least one black disc as part of your package.

[EmyrEvans]

THANK YOU for all your help guys - now sorted.

I've rang BT and they are going to send me a black disk so I can have Complete Wi-fi (which I'm paying for).

My confusion was not understanding the difference between Whole Home and Complete Wi-Fi. Now I do.

Thanks again

Emyr

[rbz5416]

If you need them, I think you can request up to three.