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Keara
Beginner
497 Views
Message 1 of 6

Connections

I'm getting so frustrated trying to watch T.V in the bedroom and it just keeps on freezing constantly telling me I have network issues. According to my app there's no faults and the speed is fine well I beg to differ, if T.v wasn't attached to the wall it could of been out the window 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Connections

I assume you are using wireless connection not Ethernet so what have you tried?

which hub version are you using?



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Keara
Beginner
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Message 3 of 6

Re: Connections

Hi yes its via wireless also how would I know what my Hub is its old I know that much 

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Keara
Beginner
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Message 4 of 6

Re: Connections

I've reset everything turned off on moved hub 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: Connections

have you turned of smart setup  

 

Turn Off smart setup

 

have you split the networks   

 

Split the networks

 

Have you tried changing wireless mode from 1 to either 2 or 3

 

 

 

 

 

 



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Keara
Beginner
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Message 6 of 6

Re: Connections

No will try them now thanks 

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