All4 having problem connecting

[PeterW2313]

I have updated the Apps but still get the message

I'm sorry to see you're not able to launch the All 4 app at the moment

I've re-tuned the channels - still no luck.

Any suggestion as to next step?

Thanks

[JohnC2]

Hi @PeterW2313, welcome to the forum, and thanks for posting. 

Is it only the All4 app that is not working and the other apps are working ok?

Cheers

John