DNS records do not appear on BT's DNS servers

[britishwingchun]

Hi,

We are having major problems getting this website working on the BT network.

It appears the DNS records have not updated on BT's DNS servers after weeks . The TTL is 1 day

This website does not appear https://britishwingchunkuenassociation.com

C:\>nslookup britishwingchunkuenassociation.com 62.6.40.178
Server: indnsc76.bt.net
Address: 62.6.40.178

*** indnsc76.bt.net can't find britishwingchunkuenassociation.com: Server failed

Its works here using googles dns

nslookup britishwingchunkuenassociation.com 8.8.8.8
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: britishwingchunkuenassociation.com
Address: 176.74.27.225

What is the solution to get this working with BT ? Is there a team I need to contact

Thanks

[britishwingchun]

This is sorted now - seems the provider had issues with  the name servers - after telling me is wasn't them.

It got moved to new name servers and problem is fixed .

Thanks