Your lack of understanding isn’t my problem. You don’t know the ins and outs of my situation.
I do appreciate the suggestion. But I have no desire to allocate a raspberry pi to dns/dhcp services, these are part of the product i am paying for.
If it can’t be done more reliably with the BT hardware, I’ll probably just change provider. It’s not a threat, just stating the obvious.
I’ll open a support request as suggested.
A daily reboot workaround is also noted. I’d thought of that too, but am still hoping BT might actually fix the underlying issue.
if everyone just works around problems and doesn’t pressure vendors to deliver better service, then they won’t. Obviously this forum is not the place for that pressure, but I thought it was worth asking. Seems a known issue.
It’s sad but true, I’ve worked for a major telecommunications company and the priority of a bug is often measured by the count of open tickets against that bug. I was told once that every support call, where a support person has to speak to a customer, even for a few seconds, costs €60. That’s why they invest so much in AI tools to avoid person to person support calls.
