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Message 1 of 4

Early hours check

Just wondering. I work shifts and occasionally when I'm gaming online in the early hours I lose connection,it only happens after 1 am . Is my smart hub checking for updates around that time resulting in me losing connection? If so. Am I able to alter the time it does this? I've done some Googling with no luck.

Thanks

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Message 2 of 4

Re: Early hours check

Some odd things do seem to happen on BT Internet around 1am.

For over two years I was getting a 29M drop in available Internet speed at 1am - yet the data rate remained at 56-57M.

On one of the visits from Openreach - the guy said he had a setup where all devices connected to the Internet would disconnct at 1am yet the connection seemed fine and everything would reconnect when tried.

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Message 3 of 4

Re: Early hours check

Is there any way to change the times? I presume the hub is giving itself a spring clean (?) I'm unable to enter the hub manager unless I use my wife's phone as when I enter the 192.168.1.254 on my phone nothing happens. I have checked on the hub manager and can find no way of changing the times...if its even possible to.

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Message 4 of 4

Re: Early hours check

All my issues have been triggered from outside the house and not by any devices

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