Eero pro 6 as main router

[Tamrind]

• Hi all please bear with me an a novice with tech. Just got given Eero pro 6. I've got it set up and WiFi configured in eero app. Every time I remove the red gigabit cable from BT hub 2 and plug it into Erro port, the light goes red. Any help would be highly appreciated. Thank you 🙏🏽

[Dangerousdriver77]

Have you entered the BT details into the new router via the admin page of the Eero router?

[Tamrind]

Hi I was given the option to create a WiFi connection by the erro app, and used the same one that's on the BT hub 2. 

[Dangerousdriver77]

Hey, when you say you used the same one as the BT Hub, I assume you mean you’ve used the same settings? 

Setting the new router as PPoE and VLAN ID as 101 etc? 

[Tamrind]

Like I've said this is all new to me. Connected erro to BT H2 via ethernet cable and used the erro app to configure eero. When I disconnected the bt H2 red cable and plug it in eero it goes red. Sorry am rubbish with tech. 

[Tamrind]

I believe its a protocol called PPPOE?  help in  setting up the configuration could help am guessing.

[licquorice]

@You need to configure the WAN for PPPoE with the generic details of username bthomehub@btbroadband.com and password BT you don't need to enter the VLAN id as mentioned by @Dangerousdriver77 as that is done by the ONT

[Tamrind · Accepted solution]

Thank you @Dangerousdriver77  @licquorice  I was confused and kept trying to find pppoe settings on my BT h2 settings. I've managed to configure it on my Eero network settings and sorted it out last night.

Thanks for your patience and support 🙏🏽🙏🏽

[licquorice]

Pleased you got it sorted