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Message 11 of 15

Re: Enabling UDP ports for CCTV NVR

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Thanks for your efforts!

A few things to investigate there so I'll have a play this evening and let you know.

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Message 12 of 15

Re: Enabling UDP ports for CCTV NVR

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So, to answer my own question, issue is now fixed.  After contacting Reolink and some back and forth, they sent me a new firmware file which fixed the issue. It was a version that the Reolink client didn't suggest when "check for upgrade" was run - but not too bothered now the issue is sorted.

Thanks to all for help!

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Message 13 of 15

Re: Enabling UDP ports for CCTV NVR

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Don't forget to turn on the extended upnp security again, if you haven't already.
Out of curiosity... Do you now see the greyed out upnp rule on the port forwarding screen?
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Message 14 of 15

Re: Enabling UDP ports for CCTV NVR

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I had.....,  and yes, I do now see the greyed out entries you mention - I think their new firmware tweaked a few things!

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Message 15 of 15

Re: Enabling UDP ports for CCTV NVR

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Would you please share this  version of firmware . I am having the same issue and Reolink  customer service is not cooperative . Thx 

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