Getting an EE Smart Hub Plus

[dikul]

I have just renewed my contract and within a few days I will be switched to digital voice and getting the new Smart Hub Plus with the hybrid add on.  I have not had a happy relationship with various Smart Hubs and Smart Hub 2s and have been using a Tp-Link router quite successfully.  My question is this : 

if I do have to go back to my own router is it still homehub@btroadband.com 

with the password BT ?

Thanks in advance

[Keith_Beddoe]

@dikul 

Have you now moved to EE?

[licquorice]

You won't be able to use Digital Voice with a third party router

[verkosh]

But the Smart Hub Plus according to EEs site does have the phone socket on the back for digital voice so it should work with that

[licquorice]

Nobody said it wouldn't.

[dikul]

Hi Keith, still in the process, kit arrives today but switch over is 22 Jan.

[dikul]

Hi liquorice
Yes, I understand that and, whilst I would like to retain the phone number, if the hub is not all it’s cracked up to be, I’d rather go back to my own router for broadband only, hence my wanting to check if the current log in will still work.

[licquorice · Accepted solution]

Yes, PPPoE details are still bthomehub@btbroadband.com and BT

[dikul]

Ace! Thank you.

[Keith_Beddoe]

@dikul 

When you move, EE have their own user forum to help with issues.

https://community.ee.co.uk/

That would be the best place to post, once you move.