I Upgraded to Halo after having an extension to my house, which I use as an office, as it promised wifi around the house. An engineer fixed up two discs which did give a connection, albeit much slower than that I got near the router. The speed deteriorated so much that the nearest disc only showed orange not blue so I called another engineer. The speed measured as under 10Mb/s. He explained that the construction of the house would never allow a decent wifi connection in my new room and advised me to fit a direct cable to the router. I have now done this, at my own cost, and get decent speeds in the room.
However I am now stuck with an expensive Halo package for a further 9 months, which does not deliver as promised, while being subjected to adverts for what I need at less than half the cost. I only get someone working from home with no authority to to help when I call BT.
I have also just discovered that I have missed loads of messages as my reliable answer machine has been rendered redundant by the imposition of an unwanted 1571 service on Digital Voice., which I can't see how to remove.
