Help with broadband / tv please/ Orbi Mesh

[DanMen]

I would be very grateful  for any advice; 

I am a new BT broadband / tv customer. I have 900 FTTP. 

I use a Netgear Orbi mesh system, so do not use the BT home hub router. However, that causes some issues with the tv. I can access some things, like Now TV, Netflix etc but not regular live tv. EG If I hit "Guide" on the remote and try to select to watch live tv I get a message I'm not connected to the internet.

From my research, one solution is to connect the Orbi router to the BT hub in AP mode. However, I would lose functionality of the Orbi app and importantly, Orbi Armour. So that's a non starter. 

The other option, I believe, is to use a BT router but in AP mode. However, the Home hub can't be configured in AP mode. I believe the Business hub 2 can be though (and I've read it's more reliable than Business hub 3). Although BT say they can't send me a business hub 2 as I'm a residential customer, they are available on ebay for little over £20 so no big deal. 

Can anyone confirm if this is the best solution?  I don't use any landline at all. It's just internet and tv. Will a Business hub 2 work on a residential FTTP line and should this "cure" the tv issues AND allow me to run my Orbi mesh system? Or is there another / better solution? 

Many thanks in advance.   

[licquorice]

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That's a problem with your TV not your internet connection.

I suspect the TV is expecting to get terrestrial television from an aerial rather than the internet.

Your TV has no knowledge of what device is connecting to the internet, a different router will make no difference.

[TimCurtis]

@DanMen 

When you refer to "TV" do you actually mean the TV set itself  or rather the BT Pro set top box which you're paying for?

[licquorice]

I assumed the OP meant a television set and is was expecting an aerial input for terrestrial TV rather than via Freely.

[DanMen]

Correct, the tv box rather than the tv.  I have no roof areal installed. Everything is through FTTP. 

[DanMen]

Correct, the tv box rather than the tv. I have no roof areal installed. Everything is through FTTP.

[DanMen]

No aerial is fitted. I meant accessing live tv through the BT tv box.

[WSH]

Do you have IGMP enabled on your router?

[licquorice]

That was my first thought, but can't see how that would allow some channels and not others. Surely all channels are multicast. Can't see this is a router problem.

[WSH]

Yes, you may well be right.  I'm just going by a vague memory of it being an issue with the Draytek years ago.

It's worth a try if he hasn't got it enabled on the Orbi.