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Hybrid Connect red central light on Ethernet

Hi,

Setup Hybrid Connect a while ago but left off and got an email from BT telling about a firmware update before June 2. On starting with Ethernet I get the correct sequence of lights and I get blue central light and 2 blue bars, but after a while the central light starts to flash red and then it goes white for about 10 secs and then back to flashing red. For flashing red it says unable to connect with Smart Hub , move closer or use Ethernet. Surely something wrong if I am connecting with Ethernet?

 

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