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spw648
Beginner
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I/P address blocked?

I am connected to my work wifi and I cannot receive emails in outlook. This used to work!

I can connect to Webmail ok. I have connected via 4G and again all works fine.
I can send emails from Outlook via my BT account and no issue, just receiving.

My IT department are saying I need to contact BT re: blocking of I/P address ? Thoughts please!

Outlook works fine on any other wifi and on home wifi for both sending and receiving .

So frustrating... thanks

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