<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I have attatched a ping plot graph showing issues with packet loss to hop 4, does anyone know any specifics that can cause this and or how to fix? Thanks in advance.
