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JBarnesBee
Beginner

on ‎25-07-2026 6h07

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Message 1 of 2

Maybe changing my router to the newer EE router

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Hi I'm looking into maybe changing my router to the EE smart hub pro wifi 7 I think it is I'm currently on the smart hub 2 with BT I'm asking if I can still use my BT broadband package but use the new EE router I'm on the 900mbps plan with BT and I have a wireless landline connected to it I also wanna know if i can still use my phone with the new router or if i can't can I transfer the landlines phone number over to EE

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Alex_H
Moderator
Moderator

on ‎26-07-2026 11h30

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Message 2 of 2

Re: Maybe changing my router to the newer EE router

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Hi @JBarnesBee,

Welcome to the BT Community

As EE routers are not supposed to be available for resale, similar to any third party routers when it comes to any technical support or issues that arise our technical team will only be able to support you when using the supplied BT Smart Hub 2. 

However yes the EE Hub will work with your broadband no problem and should also work with your digital voice. Any digital voice contacts are stored in your BT Hub so you would need to export them from the BT Hub if you need to transfer them and de-register your DV handsets whilst connected to the BT Hub before then connecting and registering them to the EE hub.

If you were interested in transferring to EE to get the Smart Hub 7 Pro that way, then yes it is also possible to transfer your landline number to EE DV as well. 

 

Alex

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