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Apache1
Aspiring Contributor

on ‎28-05-2026 23h35

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Message 1 of 2

Need to check the firmware version on BT smart nub business 3 router

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Hello,

I have a BT smart hub business 3 router, this is because BT sent me 3 smart hub 2 routers one at a time and the router had issues connecting to my EE to pro box, so I purchased a BT smart business hub 3 router, I need to check the version of the firmware on the router and update the firmware as well.

Can someone tell me how I do this?

 

 

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gg30340
Distinguished Sage
Distinguished Sage

‎29-05-2026 6h23 - edited ‎29-05-2026 6h24

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Message 2 of 2

Re: Need to check the firmware version on BT smart nub business 3 router

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You can not update the hub. It gets updates automatically sent from BT when it is connected. They can not be forced by you.

See link how to access the hubs managment page.

https://business.bt.com/help/guides/smart-hub-guide/

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