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WestoPesto95
Beginner

on ‎22-05-2022 21h12

409 Views
Message 11 of 13

Re: Open Order = No WiFi Connection

I think it's FTTC

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imjolly
Distinguished Sage
Distinguished Sage

on ‎22-05-2022 21h28

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Message 12 of 13

Re: Open Order = No WiFi Connection

Can you post hub stats  go to hub manager then advanced settings then technical log information and post stats



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NeilO
Moderator
Moderator

on ‎23-05-2022 10h00

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Message 13 of 13

Re: Open Order = No WiFi Connection

@WestoPesto95 welcome to the community and thanks for posting, I'm really sorry to see you're having problems with your wifi. The blue light on your Hub indicates it is connected to the internet, have you tried a factory reset on the Hub and wifi discs?

Use a pin or paper clip to press the factory reset button on the rear of the disc and Hub for about one second. Wait for the LED to turn purple, flashing blue then solid blue.

Thanks

Neil

 

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