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Message 1 of 4

Poor WiFi

Hi, I have part fibre broadband, around 70mb/s.

I'm using the BT Smart Hub 2 with 2 of the WiFi discs within a bungalow.

I'm struggling with WiFi/disconnections in multiple rooms with one room barely getting any signal.

I'm aware that the hub is only WiFi 5 so was wondering if there's an alternative as the mesh system clearly isn't working within my home. 

Hardwiring isn't really an option due to the house layout.

Any recommendations please? 

Thanks

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Message 2 of 4

Re: Poor WiFi

If your mesh discs are BT's Wholehome WiFi ones (white in colour) then you may just need more discs. I have 4 discs and get excellent coverage in my bungalow. The fact that they operate on WiFi 5 (like the SH2) will not affect their coverage.
The same probably applies if you have the black discs (BT's Complete WiFi) though I have no personal experience of these.
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Message 3 of 4

Re: Poor WiFi

Hi, I have the black discs.

BT wanted £300 so had to buy my own so I only have 2. The issue I have is that the router is in the back room, no other way to get it to the middle of the house so it's likely that's why I'm having issues 

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Message 4 of 4

Re: Poor WiFi

The problem with wifi discs is rubbish signal in you get rubbish signal out.

As long as your home's electric is supplied one consumer unit (fuse box)  have you considered using Powerline adaptors.

You can get ones that act as a Wireless Access Point (WAP) so that you can connect the master Powerline adaptor  to the BT hub and the slave wifi powerline in the area that needs better wifi. You can then connect to it by wifi and as they also have an Ethernet socket you can connect to them by Ethernet if your device does not have a wireless connection.

You could also use "normal" Powerline adaptors and a stand alone WAP where you would have the master powerline plugged in beside the BT hub and the other powerline adaptor plugged in where or near to the area you are having the problem.

You would then connect you WAP with Ethernet to that and this would give you wifi coverage in that area. The benefit of using a stand alone WAP is that it will invariably give a better coverage than a Wifi Powerline.  

 

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