Smart hub 2 not allowing local traffic

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@imjollywrote:

the new SH2 like any new router will come with it's own SSID (name) and wifi password.  if you receive a new hub then your wifi devices will not connect if you are still using the SSID and wifi password of previous hub

try going to hub manager then setting and scroll down and make sure the ethernet port 4 is marked as not FTTP as you are on FTTC

these FAQ on the forum will help you

https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485

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Thank you. I can understand the matter of (changing/matching) wifi password, but the network I have (in normal/regular use) is just Ethernet (wired). If I needed to use an extra or different device I just swap a plug over at one one end or the other.

[imjolly · Accepted solution]

with your move to digital voice a mobile would be good advice for emergency use in a power cut or loss of internet connection

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@imjollywrote:

with your move to digital voice a mobile would be good advice for emergency use in a power cut or loss of internet connection

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Yes, I do have a simple mobile phone but there is a local signal coverage issue (affecting all networks), so it is unfortunately unreliable. Such is life!