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Message 111 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting


@cmcc wrote:

It is the firmware.  You MUST be able to run both WiFi networks on different channels.  There is no other fix.  This requires BT supplied firmware.

I presume you mean different SSIDs rather than different channels. There is no firmware to allow this on the SH2

You can either buy a 3rd party router that supports g.fast. v expensive.

Or disable 5ghz -not an option.

Or use SH1, which has firmware that allows both WiFi networks on different channels.

As above

Such a disappointing service and product from BT.


 

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Message 112 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

I have given up trying to get BT to troubleshoot the firmware.   I bought an Asus Zen Mini AiMesh Router and Node.   What is the optimum way to connect this?  I can't see a way to put SH2 into Bridge Mode.   Is that the best way?  (I would like to keep the DV functionality of the SH2)

BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP
Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+
CFP project lead.
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Message 113 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

No bridge mode possible for SH2. Can the ASUS kit go into access point mode? 

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Message 114 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

@stevebrass   The Asus is now working as a wifi Access Point ( although not in Access Point mode).  It just worked and currently has one node and wifi coverage much further than the SH2 - and more reliable too. 

i have yet to turn off the SH2 wifi. 

BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP
Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+
CFP project lead.
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Message 115 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Any new SH2 firmware? Wondering if splitting SSID networks feature has finally been implemented by BT on SH2 yet.

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Message 116 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

There is no new firmware for SH2 and I very much doubt and update will provide ability to split the 2.4/5ghz networks



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Message 117 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

What makes you very much doubt that?

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Message 118 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Because it isn't a fault, it is a deliberate decision taken by BT

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Message 119 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

I said feature.

It was deliberately implemented on SH1.
Do you have insight as to why it was deliberately omitted from SH2?
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Message 120 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Yes, for operation of the black complete WiFi discs that are only compatible with the SH2

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