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iamharryau
Beginner
270 Views
Message 1 of 2

Smart Hub 2 not delivered

Engineer came to set up the broadband today afternoon but I still have not yet received the router from BT.  Although  the Smart Hub has not yet been received, the Royal mail website showed it has been “delivered" when I use the tracking number provided. 
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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Smart Hub 2 not delivered

You need to phone CS 150 or 0800800150 from mobile and check the address that BT sent hub is correct address. You need to ask for replacement



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