Technical Help Needed

[user8050]

I have just moved into a new build rented property where the OpenReach box has been installed next to a double plug socket. Both plugs are in use - one by the OpenReach box and one by the router. To install a phone, I need to plug the phone adapter into the router. But I don’t have a spare plug socket to plug the phone into the mains electric. Is there any way of resolving this issue without installing a new plug socket (which I’m not sure my landlord will agree to) or using an extension socket (which I am reluctant to do)?

[imjolly]

either buy and adapter that plugs into power socket and gives 2/3 outlets or get a trailing extension cable with 2/3/4 outlets

[user8050]

Thank you. I know that’s the easiest solution but I’m reluctant to do it. The mains electrical box is directly above the OpenReach box and I would be worried about the risk of fire.

[licquorice]

To use a phone, you simply plug it into the green socket at the rear of the hub. The adapter is just a portable phone socket that can be placed anywhere if the hub isn't conveniently located for your phone.

The adapter doesn't plug into the hub.

[licquorice]

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@user8050 wrote:
Thank you. I know that’s the easiest solution but I’m reluctant to do it. The mains electrical box is directly above the OpenReach box and I would be worried about the risk of fire.

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What risk of fire?

[imjolly]

contact BT and ask for an DV adapter that way you can plug adapter and phone into a different electrical sockets further away.  the adapter will connect to hub

[user8050]

The phone adapter plugs directly into the hub but it is attached to a base that also has to be plugged into a mains socket. The OpenReach box has been installed in a walk-in utility cupboard, so there are no other sockets nearby. Someone suggested that the phone could be ‘paired’ with the router so it could be plugged into a mains socket in another room, but I don’t know how reliable the connection would then be.

[user8050]

Thank you. That sounds like the best solution, provided there are no connectivity issues.

[licquorice]

Are you talking about a cordless (DECT) base station or a Digital Voice adapter? You refer to an adapter but it appears you are talking about a base station.

If it IS an adapter, it doesn't plug into the hub.

[Manatarms84]

I use a digital voice adapter and have no issues, the other option would be getting a digital voice phone which pairs up to the hub with the WPS button so could be placed anywhere