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Message 1 of 3

Temporarily disconnecting and reconnecting phone line

Hi

We are considering getting a new front door on our house and the phone connection wire comes into the house through the actual door frame as the house is old and it's been there a long time.  Is there a way to request the connection be disconnected before we have the new door fitted and then reinstated afterwards and if so, who pays and how much will it cost?  Will it still have to go through the door frame or are there other options?

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Message 2 of 3

Re: Temporarily disconnecting and reconnecting phone line

By next year you will be moved to digital voice and the phone cable will no longer be required for landline phone use.

who is your current broadband and phone provider?



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Message 3 of 3

Re: Temporarily disconnecting and reconnecting phone line

Thanks, BT

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