<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
The App says my disc isn't connected, but the disc shows a blue light
How can I get the App to recognise the disc? The other three discs are fine, and no changes have been made since the discs were set up, when the App said they were all working perfectly.