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Message 1 of 12

Use my own router/modem with BT Fibre 2?

Hi,

I'm moving away from Sky Broadband, possibly to BT. 

Does anyone know for sure if I'm able to use my OpenReach FTTC modem and our existing router on BT FIbre 2 or is there an obligation to use the BT router (for the telephone service)?   

We used it fine with BT fibre a few years ago, I'm interested if it would still be the case.

I did call BT customer service....they didn't know.  😉

Thanks,

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Message 2 of 12

Re: Use my own router/modem with BT Fibre 2?

@Steveharman 

Yes you can, provided you do not need a phone service, as that only works with the Smart Hub 2.

 

 

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Message 3 of 12

Re: Use my own router/modem with BT Fibre 2?

if you are getting digital voice then you must use the SH2 and main connection  if no DV then can use openreach modem and own router for FTTC



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Message 4 of 12

Re: Use my own router/modem with BT Fibre 2?

You can use the Openreach modem with any WAN router if you are getting FTTC.

If you have BT Digital Voice you must use the BT Smarthub2 which would do away with using the Openreach modem.

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Message 5 of 12

Re: Use my own router/modem with BT Fibre 2?

BT don't place any restrictions on what router you use.

 

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Message 6 of 12

Re: Use my own router/modem with BT Fibre 2?

Thanks.  "digital voice" ?

We'd like 'phone service and broadband - 'phone is secondary, we don't need any fancy features. 

atm we're with Sky Broadband and need to have our firewall (pfSense) route through the Sky router to maintain voice service.  I was able to connect up the existing modem/firewall and it worked fine but we lost voice.

I'd be ok running the BT router as well as the existing firewall/modem combination if that were possible, I just want to avoid the current double-NAT situation that we're forced to at present.

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Message 7 of 12

Re: Use my own router/modem with BT Fibre 2?

Even for the telephone side of things?

We're with Sky atm and yes, our existing modem works fine for broadband with them too - but if we want phone service we need to use their router.
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Message 8 of 12

Re: Use my own router/modem with BT Fibre 2?

As has been pointed out already in this thread, if you want to use the BT Digital Phone system, you must use the BT Smarthub 2.

If you also want to use your own router, the Smarthub 2 must be used as the first device and your own router would be connected to that.

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Message 9 of 12

Re: Use my own router/modem with BT Fibre 2?

Understood. What I don't understand is "BT Digital Phone system" - is there an _alternative_ phone option to "BT Digital Phone System" or is that basically just the fancy marketing name for "all our telephone services" these days?

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Message 10 of 12

Re: Use my own router/modem with BT Fibre 2?

if you get the BT phone service then as a new customer it will be DV which is VOIP using the SH2 as a dect base station.  that is only choice if you take BT digital voice



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