<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
The app shows that one of my discs is not connected, but the disc shows a steady blue light. Why, and what do I do to rectify it. I've tried disconnecting the disc and reconnecting it.
