Hi, my BT fibre 1 broadband had been working well till tonight (around 7pm-ish) - all of sudden none of my device can find my wifi.
tried restart my hub (5 times at least), factory reset, no luck - lights turned solid blue every time yet still can’t find my wifi in any device’s wifi list.
anyone had the same issue before? thanks.
If you have done that many resets including a factory reset and still no WiFi networks then it would problem with hub and phone CS 150 and request replacement. I would not do anymore resets as that will have adverse affect on your connection speed if not already.
Can you connect using ethernet?
thanks. that’s really helpful tips. No i haven’t tried ethernet since none of my devices has a suitable connecting socket for the cable i have. i’ve scheduled a BT engineer coming by tomorrow though.
actually i just found one that connects. yeah ethernet works fine. so it’s only wifi.