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RAB89
Beginner
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BT 4000 Cordless Handset - Advertising on phone line

Hello, I have recently purchased a big button 4000 handset for my elderly father.

Every time he is on a call, he gets cut off from BT, with the same message of ‘please hold the line’,  then advertising all of their call features?

can anyone help me put a stop to this please as it is very frustrating for him?

thanks

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