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Message 51 of 64

Re: Annoying red live box Champions league TNT

Known Issue: Apple TV (tvOS) & Sky Stream

Not currently an issue: Roku, Fire TV, Web Browser and Chromecast Ultra

Unknown: Google TV devices, SkyQ and Sky Glass

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Message 52 of 64

Re: Annoying red live box Champions league TNT

That is so annoying. They won’t fix it if it’s only a problem for one devise. I luv my Apple TV so I won’t change. It’s still there as of today it’s been about a month now hasn’t it? 

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Message 53 of 64

Re: Annoying red live box Champions league TNT

Interesting maybe they will have to fix it then., 

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Message 54 of 64

Re: Annoying red live box Champions league TNT

Where do you find the information that it’s a known issue? I know this is first world problems, but I’d like to watch the champions leagues final .., Live… 

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Message 55 of 64

Re: Annoying red live box Champions league TNT

Known issues are based on info within this thread and social media complaints and the follow-up questions from support regarding which device it relates to, alongside the devices ive tested myself, which has ruled out and ruled in.

(I've tested Discovery+ on: Roku, Fire TV, Chromecast Ultra and Web Browser to confirm are fine, and tested Apple TV 4K and seen the issue for myself, along with confirmation its an issue on Sky Stream)

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Anonymous
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Message 56 of 64

Re: Annoying red live box Champions league TNT


@Popeye13_Officialwrote:

Unknown: Google TV devices, SkyQ and Sky Glass


It isn’t an issue on Sky Q, well, not in my experience. 

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Message 57 of 64

Re: Annoying red live box Champions league TNT

Thanks for that info @Anonymous, thats using Discovery+ yes?

Anonymous
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Message 58 of 64

Re: Annoying red live box Champions league TNT

Yep @Popeye13_Official , I only have app access via BT, but often use it on Sky Q.

That said, picture has been a bit more ropey lately so did revert to the Apple TV last week and had the same issue as others.

To get round it I highlighted the red playback bar and pushed left on the remote to go back 10 seconds, which got rid of the “live” icon as, well, it wasn’t live any longer.

Seeing as everything is delayed anyway by various amounts this didn’t really bother me.

 

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Message 59 of 64

Re: Annoying red live box Champions league TNT

So it’s the champions league final… And the annoying red live box is still here.

 

What useless rubbish, they’ve had months to fix this 😂 Perhaps Sunak should hire them.. Team useless.. 

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Message 60 of 64

Re: Annoying red live box Champions league TNT

If you only go back by a few seconds or even minutes it returns after a short while.. 

 

Seriously how useless this was report months ago.. It’s obviously a new feature.. 

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