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Still getting the audio going way out-of-sync when it cuts from the inserted ads, back to the stream of the channel, either in enhanced or standard, on Apple TV 4K. Is this issue going to be resolved any time soon?
Solved! Go to Solution.
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Re: Apple TV Still OOS
I get this OOS only with Sky Sports live matches via the Now TV app after the half time adverts .
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Re: Apple TV Still OOS
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Re: Apple TV Still OOS
How can it be something you're unable to address?
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Re: Apple TV Still OOS
Apple write the software that we're sending the instructions to - it's their job to make sure it works properly and that the video and audio streams stay in sync.
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Re: Apple TV Still OOS
And they're being difficult in addressing this? (Im trying to understand is all, not having a go)
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Re: Apple TV Still OOS
If this bug only affects BT Sport, and maybe only 5% of users, 5% of the time, it's never going to be important enough for them to fix.
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Re: Apple TV Still OOS
Is there anything that can be done on the user-end to mitigate this? Its becoming really intrusive and unpleasant as an experience.
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Re: Apple TV Still OOS
OK, so we've received some good news this morning* that the iOS / tvOS 16.1 update released yesterday has apparently fixed this issue!
*directly from Apple - I think the first time a bug we've raised has actually been acknowledged and fixed?
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Re: Apple TV Still OOS
oooooo, I look forward to this.
Just had a look at 9to5mac and they're saying its release is Monday, so i'll be on that sharpish. Thanks alot