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BT Sport App Playstation 5

When loading a recently posted replay of live Rugby, the play back controls for fast forward and the timeline controls don't respond and wont let content load except for the thatchers ad. Paused a live stream I was watching on a delay, when it wouldn't load switched off the console and restarted the app. When play back wouldn't work on the Replay switched of console and restarted the app 3 times and still only showing the loading dots when I try to get to the second half. 

 

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